Human Judgement. By Design.
Orange Gate Labs helps organizations put AI to work without losing the human judgement that matters.
Three ways to work together
How I help
Where should AI be used? Where shouldn't it? How do we know it's working as intended? Is our human oversight meaningful?
I help organizations work through these questions, identify opportunities, and design practical ways forward.
Advisory. I work with leaders and teams on where human judgement belongs, what could be outsourced, and what’s at risk. We start with a conversation about where you are, then map one area in detail.
Interventions. Small tools and changes to how people and AI work together, designed to support human judgement. We test what shifts and learn before committing to anything larger.
Talks and workshops. Discussion-led sessions for teams and events. We look at how AI earns our trust, and talk through what to hand over and what to keep.
A small intervention to make the invisible visible
What Makes AI So Believable?
The BE Cue Detector highlights Social cues in yellow, Expertise cues in blue and outlines Mirror cues in purple. In the tool, clicking a highlight explains why it was labelled.
Conversational AI can sound remarkably convincing, even when it's wrong. Understanding what makes it believable is one step toward making better decisions about how we use it.
The Believability Effect Cue Detector makes some of those influences visible. Built from original research into conversational AI and human judgement, it highlights the subtle textual cues that can shape how we perceive and trust AI-generated responses.
It's designed to spark a bigger conversation about how we engage with AI, and how we might do it better.
Discover
Inside Orange Gate Labs
Orange Gate Labs is also where I run practical experiments and write about AI and human judgement. Each is a different way of tackling the same challenge: making AI useful without losing the human judgement that matters.
The Lab
Tools, experiments and interventions exploring how people interact with AI and what happens to human judgement.
Writing
Essays and observations on AI, human judgement and the messy realities of innovation.
Janneke Ritchie
(pronounced Yonica)
I spent more than two decades leading technology-driven change in financial services and experimenting with social robots in an innovation lab. When conversational AI arrived, I realized I didn’t understand it well enough to contribute to the conversation the way I wanted, so I went back to university.
Now I help teams decide what to hand to AI, and what to keep.
Adopting AI and wondering where judgement belongs?
Bring what you’re working on. 30-minute conversation, no pitch, no obligation.